Real Estate
A buyer messages about a listing on WhatsApp at 9pm. Polaris recognizes returning intent, checks availability, proposes a visit time, and updates the CRM before your team logs on in the morning.
The AI Platform that understands your business.
Zerc connects to your company's knowledge, systems, and policies, then puts that context to work in every customer conversation and every day of execution.
It runs inside your company's context. Governance is designed in, not added afterward. And your team helps shape it from the first deployment.
Trusted by
The foundation
The AI platform for your company data.
Zerc understands how your company actually works: its knowledge base, its customers, its policies, its systems. It checks your data, respects your rules, and takes real action.
01
Grounded in your corporate files
02
Already wired into your internal systems
03
Every action logged against your policies
One AI platform
AI for your customers. AI for your teams.
Polaris brings AI to every customer conversation. Workbench brings AI to every employee. Both are powered by the same company knowledge, systems, processes, and governance.
Polaris
AI agents for customer experience.
Engage customers across WhatsApp, voice, chat, and email. Understand intent, answer questions, resolve requests, and take action across your business systems.
Learn more →Workbench
AI for work.
Give every employee one place to search company knowledge, ask questions, create, analyze, and deploy agents that get work done across your systems.
Learn more →One intelligence layer. From customer conversations to internal work.
How we work
From an AI plan to a platform that runs your business.
- 01
You describe the business
Tell us your knowledge, systems, customers, and goals. We start from your business, not a blank canvas of generic tools.
- 02
We connect it to how you already work
Your CRM, your inbox, your files and your rules go in first. Polaris and Workbench come out speaking your language, with permissions and approvals set before anything goes live.
- 03
Measure and improve
Results get tracked from week one. Your team stays in the loop on every decision, and the experience keeps getting sharper the longer it runs.
Industry-aware
AI built for how your industry works.
Insurance
Every policy question gets answered from the policy document itself, not a guess. Claims arrive already tagged with account history, and brokers get responses grounded in actual coverage terms, not talking points.
Finance
New clients get onboarded without a single manual back-and-forth email. Polaris matches each one to a product that fits their profile and keeps service automated within your compliance rules.
Healthcare
Patients get same-day answers on scheduling, prep, and billing without waiting on hold. Administrative work moves off your staff's plate, and every clinical judgment call stays exactly where it belongs: with your care team.
Manufacturing
A distributor asks about a part number at 11pm and gets an answer sourced straight from your service manuals, not a support ticket that waits until Monday.
Retail
A shopper compares two products in chat and gets a clear recommendation based on what's actually in stock, then checks an order status without waiting in a queue.
Designed for secure adoption
Governed by design, not by promise.
Data protection
Encryption, retention controls, and no training on your customer data.
Human oversight
Handoff, review, and approvals keep your team in control of every action.
Governance
Roles, permissions, and audit trails across every agent and workflow.
Measurable outcomes
Resolution, conversion, and quality: tracked, not assumed.