7 min read

Parallel AI

The Informal Use That's Sounding Security Alarms

a black robots head with a foggy background
a black robots head with a foggy background

The New Frontier of Risk: When Employee Productivity Meets Data Leakage

In the booming era of Artificial Intelligence, a new challenge is keeping IT executives, compliance leaders, and corporate managers awake: Parallel AI (IA Paralela).

Coined to describe the informal and unauthorized use of AI tools by employees—the same phenomenon as "Shadow AI"—Parallel AI highlights the gap between the rapid adoption of technology and the slow pace of corporate governance.

The core issue is that employees, driven by the desire for efficiency, are turning to public, consumer-grade AI models for business-critical tasks. This informal use, while boosting individual productivity, is creating a massive, unmonitored channel for data leakage and security risk.

a black robots head with a foggy background
a black robots head with a foggy background

The Triple Threat of Parallel AI

The Estadão article, citing specialists, warns that without clear governance policies, Parallel AI can cause significant damage. The threats are threefold:

1. The Data Leakage Catastrophe

The primary danger is the loss of control over sensitive data and Intellectual Property (IP). When confidential information is entered into public AI platforms, it leaves the company's secure perimeter.

•The Compliance Nightmare: This practice directly violates data protection laws like GDPR and the LGPD, exposing the company to severe legal sanctions and reputational harm, especially when dealing with personal or client data.

2. The Risk of 'Hallucinations' and Errors

Public AI models are known to "hallucinate"—generating false yet convincing information. This isn't just a minor error; it's a critical operational risk. For example, the article mentions a notorious case where New York lawyers were fined for presenting non-existent legal citations based on an AI model's erroneous suggestions.

3. Lack of Control and Auditability

Unlike approved enterprise systems, Parallel AI use is untraceable. There is no way to audit what data was used, how it was processed, or who accessed it, making compliance and incident response impossible.

The Solution: Govern, Don't Prohibit

Specialists are unanimous: the answer is not to block open AI tools entirely, which only frustrates employees and drives the use further into the shadows. The solution is to champion secure integration and clear policies.

As one expert noted, "When a technology makes people's lives easier, they will find a way to use it. The answer is to offer secure alternatives, in-house."

Zerc: Transforming Parallel AI into Governed AI

The most effective strategy to mitigate the risks of Parallel AI is to provide employees with enterprise-grade, domain-specific AI agents that offer the same productivity gains with built-in security and compliance. This is where Zerc steps in.

Zerc builds enterprise-grade AI agents designed to automate complex business workflows securely. We replace the risk of consumer-grade tools with governed, auditable, and compliant solutions.

•For High-Stakes Legal Workflows: Stop risking client confidentiality and IP on public models. Zerc Legal is a generative AI assistant for law firms and corporate legal teams that automates research, contract drafting, and document review while respecting strict data security and compliance. It uses tailored models for legal and tax workflows, ensuring accuracy and security where it matters most.

•For Customer-Facing Operations: Eliminate the risk of unmonitored customer interactions. Zerc Customer Service is a no-code, multilingual agent that handles customer interactions across chat, email, and voice. It integrates seamlessly with existing CRM platforms, ensuring all customer data remains governed, secure, and auditable.

By providing these secure, specialized tools, Zerc eliminates the need for Parallel AI, turning a security risk into a strategic advantage.

Conclusion: Secure Your Future with Enterprise AI

Parallel AI is a clear signal that your workforce is ready for the power of generative AI. The challenge is to meet that demand with a solution that protects your business.

Stop Blocking Consumer Tools. Start Governing with Zerc's Enterprise Agents.

Ready to secure your data, ensure compliance, and unlock the full potential of AI automation across your legal and customer service teams?

Contact the Zerc AI Experts team today to discuss your secure AI automation strategy!

Next blog

Next blog

Explore more of our
posts.

Explore more of our
posts.

Explore more of our
posts.